--- type: concept tags: [parking, domain, booth, exit, payment, threat-model] sources: [] updated: 2026-06-18 status: open --- # Booth Exit Flow — pay-at-booth, voucher vs. immediate exit How the **manned booth** takes payment for a transient ticket and lets the car out. Complements the unattended reader path in [[parking-session]] / the exit flow: same signed events, a booth-driven trigger. Decided 2026-06-17. ## Operator flow 1. **Ticket input** on the booth screen. The operator scans (HID scanner types the id + Enter) or keys the ticket number. 2. On submit, the booth **looks up the session** and opens a **modal**: entry time, exit time (now), **duration**, **total owed** (the [[tariff]] quote), tender (cash/card), and a checkbox **"Printo biletë dalje"** (print exit ticket). 3. The operator takes payment → a signed `payment` event ([[parking-session]]). What happens next depends on the checkbox: - **Checked → print an exit voucher.** The customer carries it to a (distant) exit and **self-exits by scanning it** there; that scan runs the normal reader exit flow. The booth does NOT open the barrier. - **Unchecked → immediate exit.** When the modal closes after a successful payment, the booth **signs `vehicle_exit`, pulses the exit relay, and fires the exit snapshot** right away (booth is at/near the exit). ## Settled decisions (2026-06-17) - **Voucher carries the SAME ticket id** (reprinted as the Code128 barcode). At the exit reader it runs the existing exit validation — which now finds the session **paid + within walk-back grace**, so it opens. No new identity or code type; the "biletë dalje" is a *paid reprint* of the entry ticket id. Reuses [[tariff|walk-back grace]] exactly. - **The customer always gets a transparency receipt after paying (built 2026-06-18).** Entry time, payment time, duration parked, amount + tender — one shared `ReceiptData`/`renderReceipt` in `@parking/devices`, two modes: (a) **voucher mode** = those figures PLUS the scannable barcode and an emphasised walk-back-grace line ("Dilni brenda N min — skanoni këtë biletë në dalje"), so the one slip both proves payment and self-exits — this **replaced the old barcode-only voucher**; (b) **standalone mode** = detail-only (no barcode), **auto-printed at payment** when the checkbox is OFF (booth at the exit, no voucher). Both fold the figures from the SIGNED ledger (latest `payment` event) and print on the booth printer (failover to the dispenser). The standalone auto-print is **best-effort**: a printer fault must NOT block the exit that already happened — the modal shows a note and offers **"Reprint receipt"** (also used if the slip jams or the customer asks later). Routes: `POST /api/voucher` (voucher mode), `POST /api/receipt` (standalone/reprint; requires paid, allows an already-exited session so a reprint still works). Receipt timestamps use the **host-local clock** (the appliance runs in site time) — distinct from the tariff's frozen tz, which governs pricing reproducibility, not display. - **The checkbox default lives in `site_config`** (`exit_voucher_default`, a site-wide boolean edited in Site settings) — because it's booth geography, not per-ticket. The operator may override per transaction. (Per-exit-point config deferred until a site has both a near and a far exit.) - **Payment is never rolled back.** If the checkbox is OFF and `pulseOpen` fails (offline controller), the signed `payment` + `vehicle_exit` already stand (money was taken, the car is owed an exit). The booth surfaces a clear error and an **audited `anomaly`** so the operator opens manually — we never silently drop the payment, and never leave a paid car without an exit event. ## Threat-model notes ([[threat-model|operator as adversary]]) - The booth exit reuses the **same validation as the reader path** (paid + within grace, or free entry-grace) — there is no booth-only bypass that admits an unpaid car. An unpaid ticket sends the operator to take payment first. - Every booth action is a **signed ledger event attributed to the operator's session**: the payment, the exit, and any `anomaly` (failed open / override). A colluding operator can't wave a car out without leaving a signed, attributed trail visible to [[reconciliation]]. - The voucher path keeps the **camera snapshot at the physical exit** (the self-scan fires it), so the evidence is captured where the car actually leaves, not where it paid. ## Active sessions & human-intervention barrier open **The barrier state is ASSUMED, never confirmed.** We send "open" intent and never truly know the car cleared ([[barrier-not-a-door]], no wired loop/sensor feedback). So a signed `vehicle_exit` does NOT mean the car is gone — it may be stuck (damaged ticket / dead scanner, or the barrier re-closed on a phantom obstacle: an animal, a person, a cardboard box or bag in the wind). These edge cases need a **human in the booth** to open the barrier, leaving a signed trace. **A session is "active" (shown in the booth Active Sessions list) while it is EITHER:** - **open + unpaid** — entered, no `vehicle_exit`, owing money. **Always shown** — a car that owes money never ages out; it's genuinely still inside until it pays, however long that takes. OR - **open + paid, still within grace** — paid but no exit recorded yet, `now ≤ graceExpiresAt`. OR - **exited but `now ≤ graceExpiresAt`** — paid and/or the voucher scanned, but still within the walk-back grace window. Because the barrier is unconfirmed, the car is presumed *possibly still present* until grace expires. **Payment and a successful voucher scan do NOT remove it from the list** — only grace expiry does. A session drops off the list once it is **exited AND past grace** (presumed truly gone). One more state is kept and **flagged**, not dropped: - **OVERSTAY — open + paid + past grace, no signed `vehicle_exit`.** A paid transient whose walk-back grace lapsed. This is **not a system fault and not "stuck"**: the customer paid, then the car stayed beyond the paid window — they **re-parked (a new period began)**, or the car is **faulty/abandoned**. It is **kept in the list with a distinct red `overstay` badge** (not aged out) so the operator reconciles it. This replaces the earlier silent **paid age-out** (revised 2026-06-20): aging these out hid a real problem — the session lingers in **occupancy** (the ledger fold counts it inside, so occupancy and the active-list count diverge), and on a re-scan the exit flow refuses (`exit.refused.graceExpired`). The signed log is untouched — `overstay` is a derived display flag (`PayStation.activeSessions()` and `lookup()`), as the age-out was. The occupancy/active-list gap is now explained by these named rows rather than an unbounded counter. > **Naming history (2026-06-20).** First shipped as `stuck` / *i ngecur*. Renamed to `overstay` / > *tej afatit* the same day: "stuck" wrongly implied a system fault trapping the customer, when in > fact a **new parking period has begun**. The label now states the fact (stayed beyond the paid > window), not a presumed cause. **No free exit on an overstay (security fix, 2026-06-20).** An overstay is **NOT offered the "Open barrier" action** — its row routes to the pay/exit modal for the **new-period payment**, and `reopenBarrier` **refuses server-side** when a transient's payment grace has expired ("walk-back grace expired — take a top-up payment first"). A stale payment no longer authorizes a free open. *This corrects a hole introduced earlier the same day:* the first cut kept the Open-barrier button on these rows (it gated on `paidAt != null`), which would have let an operator wave out a multi-day overstay for free — exactly the [[threat-model|operator-as-adversary]] path. Subscriptions are never `overstay` (prepaid; no `paidAt`/grace) and keep their assist Open-barrier. > **Why flag, not auto-close.** The chosen fix (user, 2026-06-20) keeps the ledger append-only and > the operator in the loop: surfacing the session beats silently synthesizing an exit (which would > mutate occupancy with a weaker audit story) or silently hiding it (which lets occupancy drift > upward until the lot falsely reads "full"). #### Overstay pricing — a NEW period from grace-expiry (2026-06-20) When an overstay is settled, `quote()` prices a **fresh period anchored at grace-expiry** (`paidAt + graceExitMin`) → now, with its **own daily-cap ladder** — NOT the whole stay, and NOT "full stay minus paid". The latter was tried first and was **wrong under a daily cap**: the whole-stay gross plateaus at the cap while prior payments keep pace, so `gross − paid` collapses to **0** and a multi-day overstay would exit **free** (real case: ticket `1245791632490` — entered 2026-06-17, paid 330000 with a 100000/day cap, `gross = 330000`, delta = **0 ALL**). Pricing the overstay as a **new session** reflects reality (the car re-parked) and re-accrues the fee (verified: the same ticket owes 20000 ALL for its first half-hour of overstay, not 0). The tariff version stays the one frozen at **entry** (the customer keeps their rate card). The booth modal shows this as a **"New period due"** total with an OVERSTAY status; taking the payment writes a fresh `graceExitMin`, restarting the walk-back window so the car can exit normally. A within-grace paid session is not an overstay (`amountMinor = 0`, non-payable). `Quote` now carries `periodStart` (entry, or grace-expiry for an overstay) and an `overstay` flag. ### The one operator action — "Open barrier" (audited re-pulse) For an active session, the operator can open the barrier as a **human intervention**. This: - **re-pulses an exit relay** (resolved site-wide, as the booth exit does), and - signs an **`anomaly`** (`source: booth`, attributed to the operator, reason "manual barrier open"), and - **closes the session IF it is still open** — i.e. if no `vehicle_exit` exists yet, the re-open *is* this car leaving, so it also signs a **`vehicle_exit`** (`source: manual`, reason "human-intervention exit"). If the session is **already exited** (the phantom re-close case — a second exit would double-count occupancy), it signs **no** second exit: anomaly only. > **Refined 2026-06-18 (was "NEVER a `vehicle_exit`").** The original rule never signed an exit on a > re-open, on the assumption a normal `vehicle_exit` had already happened. But when the re-open was the > *only* way a car left (its walk-back grace had expired, so a normal exit was refused), the session > kept **no exit event** and lingered as "open" forever (ticket T-397815c0). Fix: sign the exit only > when the session is **still open**, preserving the no-double-count guarantee for the already-exited > case. The [[#a-session-is-active|overstay flag]] above is the belt-and-braces visibility net for any > paid session that still slips through — it surfaces the orphan for operator reconcile instead of > hiding it. **Guard — paid-and-in-grace OR subscription, else no button.** The "Open barrier" action is shown/active for a session that has a payment **still within the walk-back grace window** (paid, or paid-and-exited-in-grace) **OR is a [[subscription]] occurrence** (prepaid — the operator must be able to assist a subscriber when the exit reader / card fails). It is **NOT** offered for an **unpaid TRANSIENT** (no-unpaid-bypass) **nor for an `overstay`** session (grace expired → owes a top-up). Both route to the [[#operator-flow|pay/exit modal]] instead. Enforced structurally server-side in `reopenBarrier`: allow only when `subscription` OR (`paidAt != null` AND `now ≤ paidAt + graceExitMin`). A future reason-required *force exit* for genuine disputes (car already gone) would be a separately-audited path — see Open. ### Subscription occurrences in the booth (built 2026-06-18) A subscriber's car shows in Active Sessions as a **subscription** session (badge "abonim"; labelled by the **holder name**, not the raw `SUBSESS-…` key). Opening it shows the **pay/exit modal in subscription mode**: entry/duration + **PREPAID** (no amount — it is **never quoted or charged**), the entry/exit **snapshots**, and a single **Open barrier** action (the audited re-pulse). This is exactly the assist path for a **faulty exit reader or a missing/forgotten card/QR**. The session view (`lookup` / `activeSessions` in `pay-station.ts`) carries `subscription`, `subscriptionId`, `subscriptionHolder`, derived from the entry payload's `permit:true` / `permitId`. This single mechanism covers both edge cases: a **damaged ticket / dead scanner** (find the still-open session in the list → pay/exit modal, or if already paid → Open barrier, no scan needed), and a **phantom-obstacle re-close** (the just-exited car is still in the list within grace → Open barrier). ### Booth filters (built 2026-06-20) Both booth lists carry a shared, client-side `FilterBar` (search box + segmented toggles; the active filter shows a `matched/total` count). No new API — filtering is over data already fetched. - **Active Sessions**: free-text (ticket id / subscriber holder), a **status** segment (unpaid / paid / exiting / **overstay**), and a **transient vs subscriber** segment. - **Live feed**: free-text (identity / subscriber label / advisory plate), an **event** segment (entry / exit / pay / void / anomaly), a **direction** segment (entry / exit), and a **source** segment — **booth** (operator-initiated, `source: manual`) vs **reader** (device-initiated: wiegand/lpr/qr/ticket). Filters are scoped within the current shift window, as the feed already is. ## ⚠ Open question — walk-back grace renews on every payment (voucher overstay) > **Update 2026-06-20 — pricing half resolved; grace-renewal half still open.** The overstay work > (see [[#overstay-pricing-a-new-period-from-grace-expiry-2026-06-20|Overstay pricing]] above) changed > the money model: an overstay is now priced as a **NEW period from grace-expiry**, *not* > reprice-from-entry. The note below described the older reprice-from-entry behaviour; the **leak-is- > time, not money** analysis still holds for the grace-window side, which is **still unfixed** — > candidate fix #1 below remains the recommendation. (Note: under new-period pricing the "pay a tiny > delta → fresh full window" loop now also re-accrues a fresh fee each cycle, narrowing but not > closing the time leak.) **Found 2026-06-17.** Scenario: customer pays at the booth, takes an exit voucher, then dawdles past the walk-back grace before reaching the exit. What the code does today (`exit-flow.ts`, `pay-station.ts`): - The exit reader's grace check is `now − paidAt ≤ graceExitMin`, reading **the latest payment's** `graceExitMin`. Over the window → exit **refuses** ("top-up required"). ✓ *Correct — no free exit.* - The re-quote (`computeFee(enteredAt, now, …)`) always prices from **entry**, never from the last payment. So a top-up charges the **full** entry→now fee (minus what's paid is implicit via the ledger). ✓ *Correct — the timer does NOT restart; the customer pays the true total.* - BUT every `payment` writes its own `graceExitMin`, and the exit flow reads the **latest** one — so **each top-up grants a fresh, full grace window.** ✗ *This is the bug.* **The leak is time, not money.** It is not a free-exit hole (the fee always catches up from entry). But the grace window — meant as a one-time walk-from-pay-to-gate allowance — is re-granted in full on every payment, so a customer could pay → wait → pay a tiny delta → get another full window → repeat, riding the gap between "paid" and "next increment accrues." With coarse [[tariff]] increments the abuse is bounded but real. **Candidate fixes (business call — fairness vs. anti-abuse):** 1. **Grace on top-up only when the top-up charged new money** (recommended). Kills the "tiny delta forever" loop while staying fair to a genuine overstay; re-price stays from entry. 2. **Single non-renewing window** anchored to the FIRST payment — cleanest anti-abuse, but can unfairly trap someone who legitimately paid, walked, then hit a slow elevator after a top-up. 3. **Cap total grace** granted per session regardless of payment count. Decided halves: **refuse-on-expiry** and **reprice-from-entry** are deliberate and correct. The **grace-renews-fully-per-payment** consequence was an unintended side effect of reading `graceExitMin` off the latest payment. See [[tariff]] (walk-back grace) for the pricing side of the same question. ## As-built / open - Backend: `GET /api/session/:identity` (lookup + quote), `POST /api/exit { identity }` (validated booth exit), `site_config.exit_voucher_default`. Exit validation shared between the booth and the reader path (one code path, two triggers). - **Open: walk-back grace renews on every payment** — see the flagged section above (voucher overstay re-grants a full grace window; pick a fix before production). - Voucher/receipt print = `renderReceipt` (shared ESC/POS) on the booth printer ([[ticket-encoding]], [[printer-status-monitoring]]): voucher mode = figures + barcode + grace; standalone = figures only, auto-printed at payment. `POST /api/voucher`, `POST /api/receipt`. - Open: a force-open **override** (lost ticket / equipment fault) — deferred; would be a separately audited signed event, not folded into the validated path.