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parking_solution/wiki/concepts/printer-status-monitoring.md
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julian 3e6773a6d5 fix(devices): Cashino printer — ping-only driver (no false status) + Albanian role wording
The Cashino 80mm printer reported wrong status: it ran on the `rongta`
driver, whose readStatus() scrapes the Rongta board's /prn_stat.htm status
page — which the Cashino does not serve — yielding a bogus degraded/page-
error verdict while the printer was online and printing fine. Root cause:
the Cashino is an ESC/POS PRINT clone with no trustworthy STATUS mechanism.

Fix: extract the shared ESC/POS rendering + transport (renderTicket/
renderReport/renderSubscriptionCard/sendRaw/probe + CP852 map + code128/
qrCode) from printer-rongta into drivers/printer-escpos.ts, and add a
dedicated `cashino` driver that reuses that print path but is deliberately
NOT MonitorableDevice (no readStatus). isMonitorable() is then false, so the
device monitor falls back to healthCheck() — a plain TCP reachability ping:
reachable -> ready, unreachable -> offline, never a guessed paper/cover
state it cannot sense. Rongta driver unchanged (still scrapes its page,
still monitorable). Register + re-export cashinoDriver.

Verified at runtime (cashino registered, isMonitorable=false, no readStatus,
healthCheck->offline on unreachable) and live: /api/devices/status shows both
printers ready (lane via ping, booth via page). The live entry-dispenser at
10.0.10.9 was switched rongta->cashino in the operator DB (backed up).

Also fix the Albanian device-role chip wording, which read wrong as a
"{category} {role}" label: access mixed "i përzier" -> "hyrje/dalje"
(it means a barrier spanning both directions); printer lane "korsia" ->
"në korsi"; booth "kabina" -> "në kabinë". English tidied to match
(mixed->entry/exit, lane->at lane, booth->at booth).

Claude-Session: https://claude.ai/code/session_01Xcm6ikLgGoCxxHrxtjkk5V
2026-06-18 20:00:42 +02:00

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5.1 KiB
Markdown

---
type: concept
tags: [parking, printer, device, monitoring, reliability]
sources: []
updated: 2026-06-14
---
# Printer status monitoring
> **Generalised 2026-06-18:** the booth's all-device status **footer** is a separate, unified
> monitor across every category (relays/readers/cameras/printers) — see
> [[device-status-monitoring]]. This page remains the authority for the *printer-specific* rich
> status (paper/cover/cutter) + its SSE stream; both monitors run.
The booth must know a printer is in trouble **before** a driver presses the entry button and no
ticket comes out. So the system polls each printer's live status (paper out, cover open, cutter
jam, off-line) and pushes changes to the operator UI. A reliability control, like
[[printer-roles-failover]] — not a threat-model one.
## Where the status comes from (the safe-decode decision)
The raw print socket (TCP 9100) is write-only for us — it returns no paper/cover feedback. ESC/POS
printers expose status via real-time queries (`DLE EOT n`). On the [[rongta-printer]] clone we
probed, **`DLE EOT` replies do NOT follow the canonical ESC/POS bit layout** (the spec's fixed
validation bits were wrong, verified on hardware 2026-06-14). Decoding those bits ourselves risked
a **false-healthy** — reporting "paper OK" when it's empty — which is the dangerous direction for
an entry lane.
Instead we scrape the device's **own status web page** (`http://<host>/prn_stat.htm`). The board
decodes the bits itself into labelled Yes/No rows (Cover Is Open, Cutter Error, Paper End, Paper
Near End, Printer Off-Line). We trust the device's decode over hand-decoding an undocumented clone.
This is captured as a device capability: `MonitorableDevice.readStatus(): PrinterStatus` in
`packages/devices`. The Rongta driver implements it; the monitor is device-agnostic via
`isMonitorable()`. A future printer with a different status mechanism just implements the same
interface.
**A clone WITHOUT a trustworthy status mechanism must NOT implement `readStatus`.** The **Cashino**
80mm printer prints via the identical ESC/POS stream (shared in `drivers/printer-escpos.ts`) but
serves **no** `/prn_stat.htm` page. Running it on the Rongta driver made the monitor scrape a page
that isn't there → a bogus `degraded`/page-error verdict even while the printer was fine (the
incident that prompted this). Fix: a dedicated `cashino` driver that is **not** `MonitorableDevice`
(no `readStatus`), so `isMonitorable()` is false and the monitor falls back to the generic
`healthCheck()` — a plain **TCP reachability ping** of the print socket: reachable → `ready`,
unreachable → `offline`, and **never** a guessed paper/cover state it cannot sense. This is the
correct floor for any ESC/POS printer that can't report consumables: report only what you can
actually observe. The shared ESC/POS rendering/transport (`renderTicket`/`renderReport`/
`renderSubscriptionCard`/`sendRaw`/`probe`) was extracted to `printer-escpos.ts` so both drivers
share the print path and only status differs.
## Status mapping (fail safe)
`readStatus()` maps to `ready | degraded | offline`:
- status page unreachable / times out → **offline** (same signal as a dead printer; never throws),
- page reachable but a recognised field is missing → **degraded** ("unexpected status page") —
we do NOT claim "ready" off a page we didn't fully parse,
- any fault flag true (paper end, cover open, cutter error, off-line) → **degraded** + a detail
string ("paper out", …),
- all five clear → **ready**.
## The monitor (server)
`PrinterMonitor` (`apps/server/src/printer-monitor.ts`):
- reloads the monitored set from `devices` each tick (so a newly-assigned printer is picked
up without a restart), keeping only enabled, monitorable printers;
- polls every `PRINTER_POLL_MS` (default 5000ms), never overlapping ticks;
- caches the latest status per device id;
- emits a `printer-status` event on the device bus **only when status changes** (deduped).
## API / live UI
- `GET /api/printers/status` — cached snapshot of all printers (no device round-trip).
- `GET /api/printers/status/stream` — **Server-Sent Events**: full snapshot on connect, then one
event per change. The booth SPA subscribes for real-time paper-out / offline indicators.
- Any authenticated role may read (operational, not a setup action).
## Verified on hardware (2026-06-14)
`readStatus()` against 10.0.10.6 → `ready` (all flags false); against an unreachable host →
`offline` with "status page timeout" (no throw); bus emits on change and suppresses unchanged
reads. Full repo typechecks.
## Open / not yet done
- **Fault-state capture**: we've only observed the all-clear page. The exact label text for an
active fault (e.g. does "Paper End" flip to "Yes"?) should be confirmed by physically removing
paper / opening the cover, to be 100% sure the scrape catches it. The parser is built to match
Yes/No and degrade on anything unexpected, so this is a confidence check, not a blocker.
- Tying a `degraded`/`offline` entry-dispenser into [[printer-roles-failover]] failover and the
(not-yet-built) entry flow's all-printers-down policy ([[device-input-flow]]).